It is with utmost regret that I have had to resort to such a measure to bring to light the unprofessional conduct of one of your doctors, Christopher Chong (Room 14, Pasir Ris Polyclinic).
I have tolerated his uncouth behaviour everytime I was attended to by him but I have no choice but to send this letter of complaint after the last visit.
I have had to endure excruciating pain in my left heel region to make the trip down to the polyclinic for medication as well as medical leave. However, when I was attended to by Dr Chong, I was made to seem like a fraud and was incredibly appalled at his dismissive attitude towards my injury. The moment I mentioned by complaint of pain in my left heel, he dismissed it, saying, "You wouldn't have made it to the clinic if it was THAT painful."
This encounter with his bitchy and dismissive attitude was certainly not an isolated incident as previous encounters with him were largely similar.
I refrained from retorting as I was already in so much pain and had no energy to deal with such nonsense.
If I had my way, I would have mentioned the very glaring flaw he had which made me doubt his professionalism in his job as a doctor. It would not have taken a genius to figure out that he wasn't exactly adhering to HPB's guidelines for healthy BMI.
I hope that your good company would put more effort into screening the types of doctors you place in your polyclinics as they are, after all, the first echelon of the medical institutional hierarchy. Having such uncouth and unservice-oriented staff would taint your otherwise good reputation as a healthcare provider.
I look forward to your favourable response.
Warmest regards,
Raymond Wong.
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